Log In Issues - 12/28/13 07:26 PM
Are you trying to log on using any browser and you can't get past the log in screen? Or randomly as you move from page to page, you're logged off automatically? You may have a cookie issue.
A cookie is a small piece of information stored by your browser to help identify who you are. This message board uses cookies to keep you logged into your account as you move from page to page. If your cookie isn't being accepted correctly, you'll be logged out of your account as soon as you move to a different page -- or in this case try to move from the "log in process" to actually being logged in. This will block you from signing in or staying signed in.
There are a number of reasons why your cookie may not be set properly. We have listed the possible reasons and their solutions below. We recommend trying the steps in order as they are listed from easiest to fix to most difficult.
1. The date on your computer is set incorrectly.
Since cookies rely on dates, a computer with an incorrect date may mislead your browser into forgetting about your cookie. To fix this, set the correct time and date on your computer.
2. You have installed an application that monitors/blocks cookies from being sent.
These include virus protection software, etc. To remedy this, simply disable the monitoring application before logging in.
3. You are behind a firewall that doesn't allow you to receive cookies.
This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. Contact your system administrator to see if this is the case.
4. You have Windows as your operating system, and the FIREWALL settings are not allowing you to receive cookies.
Make the appropriate changes to allow your system to accept cookies from our domain name(s): legionworld.net or legionworld.com.
5. Your browser is not set to accept cookies.
Most browsers have the option of accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. In order to use Legion World's message boards, your browser must be set to accept all cookies without alerts. Don't select the option that will display an alert before accepting cookies. Below are the setting instructions for several popular browser types. When making adjustments, be sure to confirm any changes you make by clicking the "OK" button in the Options windows.
Accepting cookies in Internet Explorer.
Accepting cookies in Firefox.
Accepting cookies in Chrome.
Accepting cookies in Safari.
Accepting cookies in Opera.
6. Your browser's cookie files are corrupted.
Sometimes corrupted cookie files won't support Legion World's message boards. Try shutting all of your browser's windows, and then deleting the cookie files in your browser's directories. Usually, these files will be called simply "Cookies." As always, be sure that you have selected the proper files before actually deleting them.
How to delete cookies for Internet Explorer.
How to delete cookies for Firefox.
7. Your browser is corrupted.
If the above suggestions haven't helped you to solve the problem, it may be that your browser itself is corrupted. The easiest solution may be to try another browser (if you have one) on your computer. You may wish to reinstall your current browser as well by finding the original installation file and repeating the install process. As a last resort, you can download a new browser or an updated version of your present browser, from the Web.* Note that this may take a while, depending on your Internet connection.
A cookie is a small piece of information stored by your browser to help identify who you are. This message board uses cookies to keep you logged into your account as you move from page to page. If your cookie isn't being accepted correctly, you'll be logged out of your account as soon as you move to a different page -- or in this case try to move from the "log in process" to actually being logged in. This will block you from signing in or staying signed in.
There are a number of reasons why your cookie may not be set properly. We have listed the possible reasons and their solutions below. We recommend trying the steps in order as they are listed from easiest to fix to most difficult.
1. The date on your computer is set incorrectly.
Since cookies rely on dates, a computer with an incorrect date may mislead your browser into forgetting about your cookie. To fix this, set the correct time and date on your computer.
2. You have installed an application that monitors/blocks cookies from being sent.
These include virus protection software, etc. To remedy this, simply disable the monitoring application before logging in.
3. You are behind a firewall that doesn't allow you to receive cookies.
This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. Contact your system administrator to see if this is the case.
4. You have Windows as your operating system, and the FIREWALL settings are not allowing you to receive cookies.
Make the appropriate changes to allow your system to accept cookies from our domain name(s): legionworld.net or legionworld.com.
5. Your browser is not set to accept cookies.
Most browsers have the option of accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. In order to use Legion World's message boards, your browser must be set to accept all cookies without alerts. Don't select the option that will display an alert before accepting cookies. Below are the setting instructions for several popular browser types. When making adjustments, be sure to confirm any changes you make by clicking the "OK" button in the Options windows.
Accepting cookies in Internet Explorer.
Accepting cookies in Firefox.
Accepting cookies in Chrome.
Accepting cookies in Safari.
Accepting cookies in Opera.
6. Your browser's cookie files are corrupted.
Sometimes corrupted cookie files won't support Legion World's message boards. Try shutting all of your browser's windows, and then deleting the cookie files in your browser's directories. Usually, these files will be called simply "Cookies." As always, be sure that you have selected the proper files before actually deleting them.
How to delete cookies for Internet Explorer.
How to delete cookies for Firefox.
7. Your browser is corrupted.
If the above suggestions haven't helped you to solve the problem, it may be that your browser itself is corrupted. The easiest solution may be to try another browser (if you have one) on your computer. You may wish to reinstall your current browser as well by finding the original installation file and repeating the install process. As a last resort, you can download a new browser or an updated version of your present browser, from the Web.* Note that this may take a while, depending on your Internet connection.